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Decision Support

 

Several years ago, Wedelich Consulting accepted a project to enhance an existing program that provided graphs of financial data.  The application was being converted from distributed dBase files to a central Oracle database.  After completion, a second project began to provide additional plots of production and downtime data, with an emphasis on comparing results.  The approach was to restructure the original program to a multi-window application designed to handle multiple presentation formats from multiple data sources.

A few years later, Wedelich Consulting accepted a project with another company to develop a similar decision support graphics tool with four different information sources and several presentation types.  Visual Basic had evolved to include classes and abstract interfaces, and to allow custom control development.  The approach was to develop an application framework that operated on a collection of presentation themes.

This topic presents the user objectives for the decision support system along with screen shots to illustrate the solution.  The software architecture objectives are also discussed.

User Objectives

Quick Access - The system must provide easy and quick access to graphs.  A custom toolbar is used for each presentation type with drop down outline lists to select business location, cost category, and other input choices.  The picture below shows the toolbar buttons and selection controls for one theme.  The user selects a business location and a category and then clicks the graph button to activate a graph presentation of that data.  Drop down outlines are used for location and category selection.

Presentation Provides an Answer - The presentation of data includes both a detail and summary view that is designed to address a common business question or need.  The picture below shows the presentation for financial data.   The graph on the left shows the revenue trend and includes a comparison with the current year target.  The summary graph on the right shows the prior year total with the darker blue showing the prior year thru March for easy comparison with current YTD.  The target also uses a darker color to show both YTD and total target for the current year.

The plot formats vary for the different data sources.  Another useful format is an area plot that shows both total expense and the breakdown of that expense by either sub expense categories or by child locations.

Help Find Issues - The variation matrix theme is a valuable tool to help find potential business issues where actual data varies significantly from targets.  An outline grid control (derived from an outline control and a grid control) is used to view a set of cost categories for a set of locations.  Clicking on the plus sign expands the category list and grid to show additional data.

Columns in the grid represent locations, with a parent location in the first column and child locations in the remaining columns.  Selection choices allow display of actual values, target values, variance value, or variance percent.  A double click on a cell displays the financial trend graph for that location and cost category.

Automate Reporting - The forward and back arrows below the selection lists on the toolbar implement a history feature.  Each new theme request generates a new item in the history list, and prior graphs can be easily recalled by selecting from the history list.  In addition, a batch group feature exists to add a set of graph requests to a named group. The group can be recalled at a later time after closing a month to quickly browse through a set of desired presentations.   

Software Architecture Objectives

The decision support application framework must allow addition of new themes with only minor changes to the framework.  An object oriented design is key to providing this extensibility.  The framework must have standard interfaces to create a new window for a theme and update the theme's contents.  In addition, the selection items for the theme must conform to an object oriented structure so that features like the history bar and batch groups do not require modification for a new theme.

Other objectives include use of database tables for pick list contents that will change, especially the location and category lists.  A three tier architecture is used with the middle tier providing the data.  This layer collects code that depends on the database structure, and it also allows the middle tier to be used by other applications that need access to the same type of data.

The system was developed in stages - the financial themes were deployed first, and then new themes were added with only minor modifications to the framework.  This decision support application has been in production for more than four years, and has required virtually no maintenance. 

 

Well Engineering Decision Support Office Applications

Copyright 2003 by Wedelich Consulting.  Last modified: 09/19/03